Reference

Your Data Rules at kapten303

Your account can include login details, device checks, DANA, OVO, GoPay or QRIS wallet records, and lobby activity for Sic Bo, Bikini Paradise, Football Betting, Rocket Crash, Bingo…

DANA data useOVO wallet recordsGoPay login checksQRIS payment trailAccount > Profile > Security
kapten303 Your Data Rules at kapten303
CONTACT PATHS

3 Ways to Reach Privacy Support

Privacy requests should reach the right team without sending your data through the wrong channel. From Jakarta or any supported Indonesia region, you can contact us by live chat, email or an account message after login. Our team is available 10:00-02:00 WIB for first checks, and deeper data requests may need identity matching before we change, export or delete account records.

Team online

Live chat

Use live chat inside your account for quick privacy questions about cookies, wallet references or device alerts. We may ask you to confirm your username and recent DANA, OVO, GoPay or QRIS activity before acting.

Email request

Send privacy requests to [email protected] when you need a written record. Include your username, contact number and the specific record you want checked, corrected or removed where local law allows.

Account message

After login, open Account > Help > Privacy Request to raise a ticket tied to your profile. This helps us match your request without asking for screenshots that reveal unrelated wallet or gameplay data.

ACCOUNT CARE

6 Privacy Controls Behind Your Account

Your privacy choices work better when the account flow is clear. We separate payment references from gameplay logs, use cookies for session control, and keep access checks tied to your device path.

Account data

We collect the details needed to open and maintain your account, such as username, phone number and password status. We do not ask for unrelated documents unless a specific account check requires extra matching.

Payment records

DANA, OVO, GoPay and QRIS records are kept as transaction references, not as open wallet access. The receipt ID, amount, time and account match help us answer balance questions and withdrawal checks.

Cookie use

Cookies keep your session active, remember language preference and help spot unusual login attempts. You can clear browser cookies on Android Chrome through Settings > Privacy and security > Clear browsing data.

Device checks

We log device type, browser, IP range and login time so we can detect unusual access. If a new phone signs in, we may add a verification step before wallet or profile changes.

Retention period

We keep records while your account is active and for a reasonable period after closure when disputes, payment checks or legal duties may still apply. After that, we remove or mask data where possible.

Change requests

You can ask us to correct phone numbers, contact details or outdated profile data. For sensitive changes, we match your request against account history before editing records linked to payments or withdrawals.

7 Privacy Questions Before Account Access

Privacy questions usually come before you share a phone number or connect a wallet. These answers explain what we collect, why payment references matter, how cookies work and how you can contact us. If your request depends on local law, we will tell you which account step applies before we change a record.

We collect account details such as username, phone number, password status, device data and login time. If you use DANA, OVO, GoPay or QRIS, we also keep payment references needed for wallet matching.

We keep payment reference numbers, amounts, timestamps and wallet status so your balance, deposits and withdrawals can be checked. These records help resolve disputes without asking you to resend unrelated wallet screenshots.

Yes, you can ask us to correct contact details, profile entries or outdated account records. Open Account > Help > Privacy Request, or email [email protected] with your username and the record you want checked.

Cookies help keep you logged in, remember basic site preference and flag unusual access patterns. You can clear them in your browser settings, but you may need to log in again after clearing session cookies.

Only team roles that need to handle account, payment or security checks can access the request. We keep privacy tickets tied to your account so the reply matches the record you asked about.

We keep closed account records for a reasonable period when payment checks, disputes or legal duties may still apply. After that period, we remove or mask data where our systems and local law allow.

Access and eligibility depend on local law and are available only where local law permits. If a rule affects your account, we may restrict access or ask for extra checks before processing privacy requests.